TERMS AND CONDITIONS

Website: www.unitycarrier.com

WEBSITE & USER TERMS AND CONDITIONS

These Website & User Terms and Conditions ("Terms") govern access to and use of the Unity

Carrier website, platforms, services, APIs, and VoIP offerings. By accessing the website or using

any service, the user agrees to be bound by these Terms.

1. Eligibility

Users must be legally capable of entering into binding contracts and must comply with all applicable

laws in their jurisdiction to use Unity Carrier services.

2. Account Registration & Security

Users are responsible for maintaining the confidentiality of login credentials. Unity Carrier shall not

be liable for unauthorized access resulting from user negligence.

3. Know Your Customer (KYC)

Unity Carrier may require identity verification, business documents, traffic description, and

compliance information at any time. Failure to provide requested information may result in

suspension.

4. Acceptable Use

Users shall not use the services for illegal, fraudulent, abusive, misleading, or harmful activities,

including scams, robocalls, spoofing, harassment, or privacy violations.

5. Prohibited Traffic

High-risk traffic including scam calls, phishing, IRS/SSA fraud, OTP abuse, fake support calls, or

unauthorized bulk dialing is strictly prohibited.

6. USA Compliance (FRN, RMD, STIR/SHAKEN)

For U.S. traffic, users must maintain valid FCC FRN, Robocall Mitigation Database registration, and

comply with STIR/SHAKEN obligations. Non-compliance may result in immediate blocking.

7. A2P, OTP & Automated Calling

Automated, A2P, OTP, or call-center traffic must have lawful purpose and user consent and must

be disclosed in advance. Unity Carrier may throttle or block traffic generating complaints.

8. Monitoring & EnforcementUnity Carrier may monitor traffic, quality metrics, complaint ratios, and usage patterns to protect the

network and ensure compliance.

9. Payments, Billing & Refunds

All payments are final and non-refundable unless explicitly stated. Unity Carrier may modify pricing

or billing methods at any time.

10. Suspension & Termination

Unity Carrier may suspend or terminate accounts or services without notice for violations,

non-payment, fraud detection, or regulatory complaints.

11. Intellectual Property

All website content, trademarks, logos, and materials are the property of Unity Carrier and may not

be used without prior written consent.

12. Third-Party Services

Unity Carrier is not responsible for third-party carriers, platforms, internet providers, or upstream

network failures.

13. Disclaimer of Warranties

Services and website content are provided "as is" without warranties of any kind, express or

implied.

14. Limitation of Liability

Unity Carrier shall not be liable for indirect, incidental, or consequential damages including loss of

data, profits, or business.

15. Indemnification

Users agree to indemnify and hold harmless Unity Carrier from all claims, penalties, losses, or

damages arising from misuse or non-compliance.

16. Privacy & Data Protection

User data will be handled in accordance with applicable privacy laws. Unity Carrier may process

call data for compliance, billing, and fraud prevention.

17. Force Majeure

Unity Carrier shall not be liable for delays or failures caused by events beyond reasonable control.

18. Modifications to TermsUnity Carrier may update these Terms at any time. Continued use constitutes acceptance of

updated Terms.

19. Governing Law

These Terms shall be governed by the applicable laws of the Service Provider’s operating

jurisdiction.

20. Contact

For questions regarding these Terms, users may contact Unity Carrier via official support channels

listed on the website.

Website & User Terms – last updated for compliance and onboarding purp